Shipping Policy
We process and ship all orders within 1–3 business days. Standard shipping typically takes 5–10 business days, while expedited options are available at checkout. We ship to most regions worldwide, and a tracking number will be provided once your order is on its way. Please note that international orders may be subject to customs fees or import duties, which are the responsibility of the buyer. If you have any questions about your shipment, feel free to contact us.
Return Policy
REMEMBER TO FILM AN UNBOXING VIDEO.
If ever you have any problems or concerns about the product, we will need to be provided with proof of your concern.
We accept returns within 7 days of delivery. Items must be unused, in their original condition, and in original packaging. To initiate a return, please contact us with your order number and reason for return. Once your return is received and inspected, a refund will be processed to your original payment method within 5–7 business days. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any data you share with us—including your name, email, and order details—is kept confidential and used only to process your purchases and improve your shopping experience. We never sell or share your information with third parties without your consent. For details on how we collect, use, and safeguard your data, please contact us directly.
Terms of Service
By accessing and placing an order with Dream Castle Nails, you confirm that you are in agreement with and bound by these terms. We reserve the right to update or modify these terms at any time without prior notice. All products are subject to availability, and we reserve the right to discontinue any item at our discretion. Prices are subject to change without notice. Dream Castle Nails shall not be held liable for any indirect or consequential damages arising from the use of our products or services. For any questions regarding these terms, please don't hesitate to contact us.